CRM and Automation, Senior Manager

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Published
31/05/2024
Location
Sydney, Australia
Category
Job Type

Description

The role

We're looking for a CRM and Automation specialist who can manage platforms, as well as create a unique customer experiences!  In this role you will lead the implementation and maintenance of CRM and drive Automation efforts! You’ll also help create lasting customer experiences.

What you'll do

  • Lead the implementation, management and customisation of CRM
  • Create personalised customer journeys
  • Utilise reporting and analytics tools to track key performance metrics, analyse workflow and communications effectiveness
  • Build, schedule and report on all marketing communications
  • Craft and execute lifecycle communications strategies
  • Partner with other stakeholders
  • Manage data segmentation to improve personalisation and targeted messaging

 

What You Bring to the Table

  • You’re a HubSpot specialist
  • You have experience in implementing enterprise-level CRM strategies and Martech platforms
  • You've delivered engaging customer lifecycle and marketing communications in competitive industries

 

About the culture

  • Hybrid working model and flexible hours
  • Flexible leave program
  • Paid study leave and volunteer
  • Excellent Parental Leave Program

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